Tempest Technologies, LLC is a proud member of the USAV Group, a professionally managed national association of leading audio/visual systems integration providers. Benefits of participating in the group include our ability to utilize a nationwide network of carefully selected systems integration partners to offer clients integration and support services in an extended area, as well as specialized buying opportunities from our Preferred Manufacturer Partners (PMPs). So in addition to providing you with competitive pricing and superior customer services locally, we can also support your remote sites with a known group of integrators, whom like Tempest, are committed to providing the highest level of technical excellence and customer service.
What sets USAV Group apart from other national buying groups? The primary difference is that the buying aspect of the association is a secondary benefit for those with membership. The real focus is on building a national network of integration partners who share similar business standards and practices and who are fully committed to providing highly trained, industry certified technical support staff. Interested integrators must go through a stringent application process and before being invited to join the group, they must agree to adhere to strict installation standards, to follow guidelines for common business practices, to maintain a high ratio of CTS certified staff, and to commit to providing ongoing education and certification programs for both technical and sales personnel.
What does all of this translate to for our clients? The net result is that our customers can be assured that they are partnering with a truly professional provider who can deliver a quality product on every level. For clients with requirements in locations outside of the Puget Sound region, this also means that we can help you build and maintain technology standards that can be replicated at your remote sites. This strategy provides an efficient and cost effective plan for project deployment and post-installation service support, and takes the guess work out of the process by providing a single point of contact to take care of all the coordination details for you.
The USAV Group of audio/visual systems integration and service affiliates currently encompasses over 50 offices strategically located throughout the United States. Leveraging these relationships, Tempest Technologies, LLC has scaled staffing levels to effectively execute concurrent large scale national deployments with demonstrated success. We have also engaged our partners field service teams to support nationwide 24/7 service support contracts mandating 0 downtime tolerance as a primary requirement.